About Us

Arrive is the design consultancy for health and wellness brands that want to play an important role in people’s changing lives. The brands that want to future proof their services and experiences around the needs and expectations of their customers, as the world transforms around them. Whether you need to re-imagine or enhance your business because life has changed faster than you have, or if you’re seeking to disrupt with something completely new, we use the power of design to create impactful businesses, brands and experiences for a rapidly changing world. Life changes fast. We help the best brands change faster and smarter.

Combine traditional business strategy with design thinking to look at the current state of your entire business, your customers and your market – what’s working, what’s not, where you are today and where you can go tomorrow.

  • Understand context and gain empathy with key stakeholders
  • Analyse user behaviour
  • Identify insights and opportunities
  • Look at offerings from competitors and wider market trends
  • Define your problem space

Create or enhance your positioning, identity and brand strategy to enable deeper engagement and inspiration.

  • Brand auditing
  • Brand strategy, architecture & positioning
  • Naming
  • Visual identity & design systems
  • Content & messaging frameworks

 

Develop human-centred offerings to create growth from new and re-imagined services and experiences.

  • Service design
  • CX design
  • UI/UX design
  • Digital product development
  • Offline touchpoint design

By having a deep understanding of your customers and your business, generate ideas that will create value and have the right impact.

  • Idea and concept development  to meet unmet needs
  • Explore and build quick proof-of-concepts to test with stakeholder groups
  • Prototyping & validation